What if I receive my order and it’s not what I wanted, is damaged, or I just change my mind?

Our customer-friendly, risk-free return policy encompasses both exchanges and refunds. There’s no cost to you on full priced purchases and no questions about your decision. Read more about our return policy here.

How much do I have to order to get free shipping?

Fundamental Coast offers free domestic ground shipping for all $75+ orders within the continental US. Shipping on returns is also free of charge for full priced items. Read more about our shipping policy here.

Do you ship internationally?

We're thrilled you found us, but at the moment, we're only shipping domestically. But hey, we're not ones to sit still! We're tirelessly working behind the scenes to give you elevated, coastal luxury essentials wherever you may be.

In the meantime, do stay in the loop! Subscribe to our mailing list and be the first to know when we're ready to take our products on a worldwide tour. Trust us, the wait will be worth it!

How long will it take to receive my package?

Orders are shipped using UPS ground and arrive between 5 -10 business days from the order date, unless expedited delivery is requested.

Ground and Expedited Shipping is available Monday – Friday ONLY (order must be placed by 10 AM PST to ship same day)

We do not ship on Saturday, Sunday, or Holidays.

We are not responsible for shipping delays due to weather or unforeseen circumstances.

Do you offer price adjustments?

We can only honor price adjustment requests within two weeks of placing the order. This only applies to orders placed within two weeks of the start of a promotion. If your purchase falls within this window, please reach out to our customer service team, and we’d be happy to assist you!

How can I contact you?

You can contact us in several ways:

Call us at 310-848-1488
Send us an email at customerservice@fundamentalcoast.com
Or, fill out our contact form here.

Do you have a brick-and-mortar store?

Yes, we have a new retail store in beautiful Hermosa Beach, right by the pier at 112 Pier Avenue. We’d love to see you!

Can I use my Fundamental Coast coast-to-coast gift cards at your store?

Right now, our gift cards are only valid for online store purchases. You cannot use your gift cards in our brick-and-mortar store.

If you have a question you don’t see addressed here, please contact us.